1. Introduction
JERBA TRIPS (hereinafter “the Seller”), based in Tunisia, attaches great importance to the protection of personal data and undertakes to ensure the security of information collected via https://www.djerbatrips.com.
Data collected, processed and stored will not be transferred to third parties or transferred to third countries, except where this is a prerequisite for performing contractual services (for example, accommodation, insurance, the organiser, etc.).
Use of the site implies acceptance of this policy.
2. Use of personal data
Your personal data is collected and used only on the basis of information you voluntarily provide to the Seller, either through registration (such as: name, country, phone, address, city, e-mail, date or year of birth only) or by using our website https://www.djerbatrips.com.
Personal data collected is stored electronically and appropriate technical and organisational measures are applied to prevent breaches of personal data. Emails received containing your personal information will be used by the Seller solely to respond to your requests.
3. Booking
When booking an excursion or other services offered by the Seller, the personal details of the person making the booking, who must be of legal age (for example, name, address, contact phone and email), will be required, as well as data about other participants (for example, name, date of birth). Only data necessary to deliver the service will be shared exclusively with partners involved in delivering the service (accommodation, insurance, etc.).
Payment information is processed securely by payment providers and is not stored by the Seller. Please note that registration on https://www.djerbatrips.com is only available to adults aged 18 and over. When registering on https://www.djerbatrips.com, the user chooses their password independently and is therefore responsible for protecting it and preventing misuse by third parties.
4. Cookies
Cookies allow the Seller to collect statistical data about user behaviour on https://www.djerbatrips.com (for example, which parts of the site users spend more or less time on), which web browser is used (e.g. Internet Explorer, Opera, Safari, Google Chrome, Firefox), and similar information.
Cookies are small data sets sent from the https://www.djerbatrips.com/ server to the user’s computer and act as an anonymous identifier. Cookies are also used to make browsing easier (for example, so you do not have to enter registration data each time). Cookies are not used to access users’ data or to track users after they leave https://www.djerbatrips.com.
The Seller reserves the right to use cookies on https://www.djerbatrips.com, but each user can refuse cookies by changing their browser settings.
The user may accept or refuse cookies through their browser settings or through a consent mechanism offered on the site.
5. Links
https://www.djerbatrips.com may contain links to other websites that are not owned by the Seller. We therefore ask users to note that the Seller cannot be held responsible for privacy practices on those sites. Users are encouraged to read the privacy statement of each website they visit.
6. Security
The Seller takes all reasonable security measures to protect data during entry, transfer, processing and storage. Access to data is restricted to employees who need it for business purposes.
Personal data transferred to the Seller during registration is retained for as long as the website exists or for as long as the user remains registered. Any information provided to the Seller when registering on the website will be deleted at the latest when the site is closed or earlier if the user requests otherwise.
Users have the right to request information about their personal data processed by the Seller and to have it rectified or erased at any time by sending a request to [email protected].
7. Notice and changes
If the privacy rules change, notice will be displayed on the website home page to inform users.